Entered Once. Correct Everywhere.
Accounting, CRM and field systems connected with reliable data handoffs — so the job your crew logged becomes the invoice your office sends, without anyone retyping it and without a month-end reconciliation to find out what went wrong.
The Gap Between SystemsIs Staffed by People.
When two systems do not talk, somebody becomes the integration — exporting, re-keying, reconciling, and catching the mistakes. That work is invisible on an org chart and expensive in practice, because it scales with volume and stops when that person is away.
The same record, typed three times
A job is entered in the field app, re-keyed into the office system, then typed again into accounting. Three copies, three chances to diverge, and no single one that is authoritative when they disagree.
Reconciliation as a monthly ritual
Somebody spends days each month making two systems agree. That work produces no new information — it exists only because the handoff between the systems was never built.
Silent failures
A sync stops and nothing announces it. The first symptom is a number that looks wrong weeks later, and by then nobody can say when it started or what else it touched.
Exports standing in for integration
A CSV downloaded, massaged and re-uploaded is not a connection — it is a person, on a schedule, doing a job a system should do, and it stops the moment that person is away.
Integrations that only run one way
A tool pushes data out but will not take it back, so the correction made in one place never reaches the other and the two versions drift permanently apart.
Vendor roadmaps you do not control
The connector your operation needs is on someone else's backlog, behind their priorities, and no amount of asking moves it up the list.
Handoffs That Hold Up.
The integration work an established operation usually needs. Which of these applies depends on the systems you run.
Accounting handoffs
Invoices, payments, customers and job costs moving between your operational system and QuickBooks, Sage or Xero on a defined schedule, in a defined direction, with one side authoritative for each field.
CRM & sales data
Leads, contacts, quotes and won work flowing between the systems that sell and the systems that deliver, so the operations side starts with what sales already captured.
Field systems
Scheduling, dispatch and field apps connected to the office record, so what a crew logs on site becomes what the office bills without anyone retyping it.
Reliable delivery
Retries, idempotent writes and queueing so a momentary outage on either side is recovered from rather than silently dropped, and the same message arriving twice does not produce two records.
Failure visibility
Integrations that report their own health. When a handoff fails it raises itself to someone who can act, rather than waiting to be discovered in a month-end variance.
Field-level mapping
An explicit decision, per field, about which system wins — written down and enforced in code, so conflicts resolve the same way every time instead of by whoever edited last.
Nobody's Job Is Being the Bridge.
Integration work has done its job when the monthly reconciliation stops being a task, corrections made in one place show up in the other, and a broken handoff tells you it is broken on the day it happens rather than at quarter end. The measure is not how many systems are connected — it is how much human work the connection removed.
- Integration is not a data-quality fix. If two systems disagree today because the process allows it, connecting them faster propagates the disagreement — the process gets addressed first.
- We connect to what a platform's API actually supports. Where a vendor exposes no interface, we say so rather than promising a connector that would depend on scraping.
- A logo in our integrations catalogue means we build against that platform, not that a finished connector is sitting on a shelf. Each one is scoped against your systems and your data.
- We do not migrate you off a system that is working. The goal is fewer handoffs done reliably, not replacement for its own sake.
One system, not five
Kilt Contracting · live in production
The clearest integration outcome we can point to is a general contractor whose office had accumulated five separate systems and now runs on one, with the handoffs that used to be manual built into the platform. Zebra Landscaping's on-site quoting similarly depends on pricing and job data being correct in one place rather than re-entered. Both results are client-reported.
Systems Integration, Answered.
What Does Systems Integration Actually Mean Here?
Building the handoffs between the systems you already run so a record entered once is correct everywhere it is needed. In practice that is usually the operational system, the accounting package and whatever the field uses — connected with defined directions, defined ownership per field, and error handling that surfaces failures instead of hiding them.
How Many Platforms Do You Integrate With?
Our catalogue currently lists 52 platforms we build against, covering accounting, CRM, field service, payments, messaging and document systems. That list describes capability, not a shelf of finished connectors and not a partnership or certification with those vendors — each integration is scoped and built against your systems.
What Happens When an Integration Breaks?
It should announce itself. We build handoffs that retry on transient failures, avoid creating duplicates when the same message arrives twice, and escalate to a person when something genuinely cannot be delivered. The failure mode we design against is the silent one — a sync that stops and is discovered weeks later in a number that looks wrong.
Can You Integrate With Software That Has No API?
Sometimes, and sometimes not. Where a platform exposes no usable interface we will tell you that directly, along with the realistic options — a file-based handoff on a schedule, a change to which system holds that data, or leaving the step manual because automating it would be fragile. We would rather scope honestly than ship a connector that breaks the first time the vendor changes a page.
Is This Only Useful Alongside a Custom Build?
No. Integration work stands on its own — plenty of operations keep every system they have and simply need the handoffs between them to be reliable. It also pairs naturally with an operational software build, where the new system becomes the record of work and the existing accounting and field tools stay exactly where they are.
Start with the handoff that hurts most
Book a 30-Minute Call.
30 minutes. We map which systems you run, where data is being retyped or reconciled by hand, and what it would take to make those handoffs reliable — whether you build them with us or not.
Edmonton, Alberta · No commitment · 587-937-6948