Custom Field Service Software.
We're an Edmonton software development company that builds custom field service management software — work orders, dispatch, a mobile app for your crews, recurring service contracts, asset history and invoicing in one system, wired into QuickBooks, and yours to own.
Everything Between the
Call and the Paid Invoice.
Field service businesses live or die on what happens between a customer's call and a paid invoice — the dispatch, the crew in the field, the contract, the follow-up. We build the one system that runs all of it, shaped around your operation and owned by you.
Work orders & job management
Every job on one board with a real status, the site, the customer, photos, notes and documents attached — from booked to complete to invoiced, with nothing falling off the end.
Scheduling & dispatch
A dispatch board built for your crews and territory — drag-and-drop scheduling, confirmations and reminders that cut no-shows, and a live waitlist that refills cancellations automatically.
A mobile app for the field
A phone-first app your crew actually uses — job details, checklists, photos, time and materials, and customer sign-off from the site. Works on any phone, no install, autosaves offline.
Recurring service contracts
Maintenance and service agreements with their schedules, covered assets, billing rhythm and renewal dates — visits generated automatically, renewals flagged before they lapse.
Per-site asset & service history
Every piece of equipment at every site — with its model, serial, install date and full service log — so a tech arrives knowing what they're walking into and what's failed before.
Invoicing & customer communication
Invoices that assemble themselves when work wraps and chase themselves on a schedule, plus automatic confirmations and on-the-way texts — wired into QuickBooks so nothing is re-keyed.
Built Around Your Field.
The capabilities above are shared, but the workflow changes by sector — quoting norms, seasonality, contracts and compliance. We've written a page for each of the fields we build for most.
Trades & contractors
The full custom-software-for-trades pillar — estimating, dispatch, job costing and invoicing.
Construction & GCs
RFIs, change orders, progress draws, holdbacks and subcontractor coordination.
Mechanical contractors
Service agreements, per-site equipment history, and project + service in one system.
HVAC
Two peak seasons, maintenance agreements, and same-day equipment quotes.
Plumbers
Emergency-first phones, flat-rate quoting, and after-hours calls that decide the month.
Electricians
Service and project work, assembly quoting, and permit tracking in one system.
Real field-service software, running in real Alberta businesses. A phone-first field-quoting app that took an Edmonton company from four-hour quotes to under twenty minutes. A full custom operations platform running the entire back office for a general contractor across Edmonton and Calgary. Field operations have zero tolerance for software that doesn't hold up — that's where our track record was earned.
Field Service Software, Answered.
What Is Custom Field Service Management Software?
Field service management (FSM) software runs the businesses that send crews or technicians to a customer's site — work orders, scheduling and dispatch, a mobile app for the field, recurring service contracts, asset history, and invoicing. A custom FSM build is that software shaped around how your business actually runs, integrated with the tools you keep, and owned by you — instead of a per-seat subscription you bend your operation around.
Which Field-Service Businesses Do You Build For?
Any business that dispatches crews or techs to a site: trades and contractors, mechanical and HVAC, plumbing and electrical, construction, landscaping and snow, and adjacent service businesses. Trades and contracting are our deepest vertical — the case studies are Alberta contractors — and we've written trade-specific pages for each so the build starts from your reality, not a generic template.
How Is a Custom Build Different From Jobber, ServiceTitan or Housecall Pro?
Off-the-shelf FSM platforms rent you the same workflow they rent everyone, per user per month, and your jobs, customers and pricing live on their servers. A custom build is yours: shaped around your dispatch, your contracts and your assets, integrated with your accounting, no per-seat fees as you grow, and an asset you own. When one of those platforms genuinely fits, we'll tell you — but when your operation fights the tool, custom is what stops the fight.
Will It Work Offline in the Field and Integrate With QuickBooks?
Yes. We build phone-first field apps that autosave offline and sync when there's signal — we did exactly that for an Edmonton company's field-quoting tool. And because the system is custom, it's built around what stays: QuickBooks or Sage, your existing phone number, and the tools your office already runs.
Are You Based in Edmonton?
Yes. AltaPro AI is an Edmonton, Alberta software development company. Everything we build is cloud software, so field-service businesses in Calgary, Red Deer, Lethbridge and across Alberta run the same systems the same way. The discovery call is a video call.
For Alberta field-service businesses
Book a 30-Minute Call.
30 minutes. We map how a job moves from the first call to a paid invoice in your business today, show you the biggest leak, and hand you a costed plan for the software that fixes it — whether you build with us or not.
Edmonton, Alberta · No commitment · 587-937-6948